User Enrollment

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User enrollment for Multi-Factor Authentication (MFA) is the initial setup process where users register their authentication methods to enable secure access. During enrollment, users are prompted to provide additional verification factors, such as mobile numbers, email addresses, or authenticator apps, beyond their usual credentials. This process ensures that the system captures the necessary data for future identity verification, enhancing security for sensitive applications or systems by reducing the risk of unauthorized access.


User Enrollment Methods

1. Enroll via Email ID

OTP (One-Time Password) or a secure link sent via email is used as an additional layer of security to enhance the authentication process.This method significantly reduces the risk of unauthorized access and is especially useful for protecting sensitive operations and transactions.

Step 1: Select the email address option

Step 2: Enter your Email ID and select Send Email

Step 3: Enter the secure code you may have received over the registered email ID and click on Validate


2. Enroll via Phone number

In Visual Guard, the OTP/Link via phone number feature allows users to authenticate themselves through their registered mobile number. When attempting to log in, users can choose to receive an OTP (One-Time Password) or a verification link sent directly to their mobile phone via SMS. This added layer of security ensures that only users with access to the registered phone number can complete the authentication process.This method enhances security by leveraging a second factor of authentication tied to the user’s mobile device.

Step 1: Select the phone number option

Step 2: Enter your Phone Number and select Send SMS

Step 3: Enter the secure code you may have received over the registered phone number and click on Validate


3. Enroll via TOTP ( Time Based OTP)

In Visual Guard, TOTP (Time-based One-Time Password) via Microsoft Authenticator provides an additional layer of security for user authentication. Users can set up their Microsoft Authenticator app to generate time-based, one-time passwords that refresh every 30 seconds. During the login process, users enter the current TOTP displayed on their Microsoft Authenticator app to verify their identity. This method ensures a secure and dynamic form of authentication, as the OTP is time-sensitive and unique to each login attempt.

Step 1: Select the Microsoft TOTP authentication option

Step 2: Select the type of device you use.

Step 3: Scan the QR code to download the application.

Andriod device

IOS device (Iphone)

Step 4: Once you open the application and scan the QR code your profile account will be added automatically.

Step 5: Enter the secure code that is generated by the application and click on Validate

Step 6: You will get a notification for the successfull enrollment, click on Go back to Application to login further.